Privacy Policy


We believe that the protection of our customers’ privacy is essential and, when we process your personal data, we do so in accordance with the provisions of the General Data Protection Regulation of 27 April 2016 and the Belgian Law of 8 December 1992 on the protection of privacy with regard to the processing of personal data. This page describes the policy that is applied on our website with regard to the protection of data relating to privacy and the processing of information collected during and after your visit to this website. We invite you to read this privacy statement carefully and to take note of its contents. Possible adjustments cannot be ruled out in the future. We therefore ask you to read this privacy statement regularly in order to stay informed of any changes that may be made.


Cookies are small files that are temporarily stored on your hard drive via this website. These small files facilitate navigation and contribute greatly to the user-friendliness of the site. Surfing on our site may cause cookies to be installed on your computer. These cookies simplify the visit and improve the ergonomics of the dialogue. If you wish to be notified by the browser when a cookie is sent, you can adjust your browser settings. You can refuse the installation of these cookies on your computer, but such a refusal may prevent you from accessing certain services on these websites in the future. If you do not wish to receive cookies, you can choose “I do not accept cookies” in your browser settings. You will no longer receive cookies. However, this may result in a loss of functionality and usability of the website.


By purchasing our goods on our webshop, you agree that some of your personal data may be automatically collected and processed in accordance with the purpose described below.

Purpose of processing personal data

When you register on this website and/or when you place an order, you will be asked for a number of personal data. This personal data is necessary for the proper functioning of the webshop, such as processing your order and corresponding with you. The data is used to deliver the goods and services you may order. This personal data is processed in order to communicate with you about our products and marketing activities and to enable us to answer your questions, especially your question about our products, and to continuously improve the website and the services or products offered to you and to adapt them to your needs. In this respect, we reserve the right to use your data for market research and satisfaction surveys or for the development of services or products, possibly through the use of subcontractors. We may also use this data to provide you with information about our and other commercial information about new services or products, promotions, benefits, etc. via e-mail and newsletters. If you do not wish to receive advertising from us, please unsubscribe from our mailings. In addition, our web server automatically recognises your electronic identity, every time you visit our website.

Processing of personal data and persons having access to the processed data

The data provided will be included in our database files. They will only be processed to the extent that the processing is necessary for the execution of the agreement you have entered into with our site. We may collect the information you have provided and combine it with information we have obtained from other sources. This allows us to improve the accuracy and completeness of the information and to better tailor our contact with you. In addition, we may also collect information about your use of our websites. To do this, we use various techniques, including cookies.

Legal basis for processing

Data is processed in accordance with the following legal bases:
– your permission to visit our website.
– A contractual relationship when purchasing our services or products.
If you object to the processing of your data, you no longer comply with our agreement and can therefore no longer use our services.

Sharing of data

We share your personal data with your consent or, if necessary, to complete a transaction or to deliver a product you have ordered. When you provide your payment details to make a purchase, we share these details with banks and other entities that process payment transactions or provide other financial services, as well as to prevent fraud and reduce credit risk. Your personal data will not be sold or passed on to third parties or made public. Nor will your data be passed on to companies outside the European Union. We reserve the right to use or disclose your data where necessary to protect the integrity of the website, where required by law, where processing is of vital importance to you, where processing is in the public interest, or where processing is necessary to protect a legitimate interest. Finally, and insofar as you have previously and expressly given us your consent, we may communicate your personal data to suppliers who are contractually bound to us and who offer services or products that may be of interest to you. You may withdraw your consent at any time.

Your rights in relation to the data we have collected

In accordance with the General Data Protection Regulation, you have a right of access, a right to modify and a right to delete your data. You also have the right to object to their processing within the limits of the legislation. You have the right to pass on your data to a third party. You can exercise your rights :

– either by sending us an email via our contact page;
– or, if applicable, by consulting your account on our site.

You also have the option of refusing to receive newsletters and other commercial information by clicking on the “Unsubscribe” link on each mailing. When you exercise the right to object to the transmission of your data for direct marketing purposes, this right only applies to the e-mail address you have specified. Thus, if you receive commercial e-mails to several e-mail addresses, you will have to unsubscribe several times. If you wish to unsubscribe by mail, you must clearly indicate all the email addresses you wish to deactivate.

How long your data is stored

Your data is stored for a period of 5 years. This period is stipulated in a legal provision and is in accordance with the legal provisions that apply to the contractual relationship.

Security and confidentiality

We are committed to maintaining the confidentiality of your personal data and have taken security measures to prevent loss, misuse or falsification of such personal data.

Controller and processor details

Your data will be processed by us. You can contact us by sending an e-mail via our contact page. The data is also processed by a subcontractor that we have appointed for this purpose:
Our accountant: Cabinet ROQUET – Brussels.

Links to other websites

The links included on the website are for information purposes only. Despite careful control, no responsibility is accepted for the content of external links or for compliance with a privacy policy identical to the one defined so far. When clicking on external links, you should read the privacy policy of the site concerned. For any further information or complaints regarding the processing of your personal data, please contact the competent data protection authority: Commission for the Protection of Privacy, Rue de la Presse 35, 1000 Brussels – Website: